I am deeply concerned about the practice of energy suppliers forcibly installing prepayment meters in households, often without prior notice. The Business Secretary has called on energy suppliers and regulatory body Ofgem to put an end to this and ensure that vulnerable customers are given the necessary protection.
If you have been forced onto a prepayment meter, let me know below.
For up to date advice on how to manage your energy bills please try Citizen’s Advice https://www.citizensadvice.org.uk/consumer/
Or call their helpline:
Adviceline (England): 0800 144 8848
Advicelink (Wales): 0800 702 2020
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884